Privacy

/Privacy
Privacy 2018-04-12T09:44:50+00:00

ESRI DATA PROTECTION STATEMENT

The Esri Data Protection Statement covers the use, processing and storage of personal data that Esri collects. It also describes your rights regarding use, access and correction of your personal data. By using our websites, products or services, you authorize Esri to collect, process, use and store your personal data as described in this Data Protection Statement. Please read the entire Data Protection Statement Privacy Statement before providing any personal data to us.

This Esri Data Protection Statement complies with the provisions of all applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679.

Who will process your personal data?

Your personal data will be processed by:

ESRI BELUX NV

Nerviërslaan 54

1780 Wemmel

Belgium

Company number BE0463.388.893

Tel: +32 (0)2 460 74 80

E-mail: info@esribelux.com

To whom does this notice apply?

This notice applies to all our actual and former clients, prospects, users or persons that are interested in our products and/or services.

What personal data does Esri collect and receive?

Personal data is information that can potentially identify you as a specific individual. It includes your following data:

Natural persons:

Name, surname, gender, language, date of birth, address, telephone number (fixed and/or mobile), email address, billing data.

Companies;

Company name, address, VAT-number, billing data.

Contact person: name, surname, gender, language, date of birth, address, telephone number (fixed and/or mobile), email address.

Why is Esri collecting my personal data?

The personal data we collect is used by Esri to:

  • Execute our contracts,
  • Process orders and deliver services, products and data that you have requested,
  • Provide you with notices with regard to our services and products,
  • Provide technical and product support,
  • Allow access to certain restriced areas of our websites,
  • Analyze and resolve website and application problems,
  • Understand our clients needs,
  • Conduct market research and implement marketing strategies based on our justified interest. We always aim for a balance between our justified interest and the protection of your personal data,
  • Send marketing material and newsletters,
  • Respond to customer service requests,
  • React to complaints,
  • Counter fraud and abuse.

It will also allow clients to register for training or conferences, make requests that require a direct response, and order newsletters and other Esri publications.

With whom does Esri share my personal data?

Esri can share your personal data with our subcontractors when we use them to execute certain services for us (marketing agencies, ICT-providers, cloudproviders, email service providers, …). Our subcontractors are only allowed to process your personal data as according to our instructions. In addition, Esri may share your personal data with its affiliates. Our affiliates are also committed to protecting personal data in compliance with the provisions of all applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679.

Esri will disclose your personal data when required to do so by law or in the good faith belief that such action is necessary to (1) conform to legal requirements, such as to comply with valid national security or law enforcement requests, or prevent fraud or imminent harm or (2) protect and defend the rights or property of Esri.

Your personal data can be shared with third parties based in the United States of America. In that case your personal data will be protected through specific contractual obligations and in accordance with the applicable personal data protection legislation.

How long does Esri keep my personal data?

We will retain the personal data we process on behalf of our users and clients for as long as needed to provide products and services to our clients, comply with our legal obligations, resolve disputes, and enforce our agreements.

Are my personal data secured?

Esri keeps your personal data confidential. Esri maintains reasonable and appropriate security measures to protect personal data from loss, misuse and unauthorized access, disclosure, alteration or destruction.

What are my rights?

As according to the applicable privacy legislation, you have the right to access and correct your personal data.

Upon request Esri will provide you with information about whether we hold any of your personal data. Esri will permit you to access or correct your data in our database. You have the right to request the deletion of your personal data where the processing does not comply with applicable data protection laws. You have the right to oppose, without providing any reason, the use of your personal data for direct marketing purposes as well as the use of marketing profiles based on your personal data. You also have the right to oppose the transfer of your personal data to third parties for marketing purposes. To exercise any of the mentioned rights, or if you have any questions relating to your rights, please contact us at privacy@esri.com or Esri Belux NV, Nerviërslaan 54, 1780 Wemmel, Belgium. You can also contact the Belgian Commission for the protection of privacy at commission@privacycommission.be, rue de la presse 35, 1000 Brussels, Belgium.